Privacy Policy

To provide and improve our services, we may collect the following types of information:

• Account Information: When you register for an account, we collect your name, email address, company name, and contact details.
• Platform Data (Read-Only): When you connect your eCommerce platforms (Shopify, Etsy, Printful), Scopelytix collects sales data, product information, and performance metrics. All access is read-only; we do not modify or perform actions on your stores.
• Usage Data: Information about how you interact with our platform, including features used, time spent, and navigation patterns.
• Technical Information: IP address, browser type, device information, and operating system details.
• Cookies and Tracking Technologies: We use cookies to enhance your experience, remember preferences, and gather analytics data. Cookies are used for authentication, session management, and platform analytics. You can manage cookie preferences through your browser settings.

Your information helps us deliver and enhance our analytics services:

• To provide, maintain, and improve our analytics platform and services
• To generate personalized reports, dashboards, and business insights
• To develop new features and functionality based on user needs
• To communicate with you about product updates, security alerts, and support
• To analyze usage patterns and platform performance
• To ensure security, prevent fraud, and protect our services

We are committed to protecting your data and only share information under specific circumstances:

• Service Providers: We may share data with trusted third-party providers who assist in delivering our services (e.g., hosting, analytics, payment processing), subject to strict confidentiality agreements.
• Legal Compliance: We may disclose information when required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

We do not sell your personal information to advertisers or third parties.

We implement industry-standard security measures to protect your information:

• Regular security audits and vulnerability testing
• Role-based access controls and authentication protocols
• Secure data centers with physical and environmental controls

While we implement robust security measures, no system can be 100% secure. We encourage you to use strong passwords and enable available security features.

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service
• Preferences: Manage communication preferences and cookie settings

To exercise these rights, please contact us at info@scopelytix.com.

As a global service, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws through:

• EU Standard Contractual Clauses
• Adequacy decisions where applicable
• Other appropriate safeguards as required by law

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for up to 30 days after account deletion, unless a longer retention period is required by law.
• Platform Data: Retained while your platform integration is active. Data is deleted within 30 days of disconnecting a platform integration.
• Usage Data: Retained for up to 24 months for analytics and service improvement purposes.
• Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes such as dispute resolution.

Upon request, we will delete your personal data in accordance with applicable data protection laws, subject to any legal retention requirements.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices within our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: